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Informative and clear – gives good tips
This user gave this course a rating of 5/5 stars
Worth while course
Although not my line of business, this was a highly informative course which offers guidance in any line of work.
interesting
I enjoyed it.thought I was good at it but only got 85&
It's good to do
I'm glad I'm doing this training
Very useful
Well delivered and practical. Albeit common sense, it acts as a positive reminder.
clear commuicated well
This user gave this course a rating of 5/5 stars
easy to understand
This course covers a wide perspective and views of everyone engaging in the company, not just clients, but colleagues also. Well paced and informative.
Covered All Areas
Course was well structured, interesting and captured all areas as expected. Learn a few new things and approaches too.
Course content very good to understand .
This user gave this course a rating of 5/5 stars
Very easy to understand
Simple steps to learn about what real customer service should be about, the customer.