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Excellent
It helped to refresh my previous customer services.
Excellent
Course gives you an insight to a lot of situations you have to deal with working with the public also providing soloutions
Understandable non jargon course
This user gave this course a rating of 5/5 stars
clear and concise information easy to f
This user gave this course a rating of 5/5 stars
Very good
This user gave this course a rating of 5/5 stars
Most important courses
Very excited to sit down and listen for all courses and to pass them with a record time
Very informative and helpful
This user gave this course a rating of 5/5 stars
good
Some useful tips
Helps my knowledge of customer thinking
The session gives you plenty of Intel to what customer expects from you.
Easy to follow and good instructions
Good course, very informative and easy to follow. Good amount of questions in the test and covering all aspects of the customer service environment.