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Informative and clear – gives good tips

This user gave this course a rating of 5/5 stars

Worth while course

Although not my line of business, this was a highly informative course which offers guidance in any line of work.

interesting

I enjoyed it.thought I was good at it but only got 85&

It's good to do

I'm glad I'm doing this training

Very useful

Well delivered and practical. Albeit common sense, it acts as a positive reminder.

clear commuicated well

This user gave this course a rating of 5/5 stars

easy to understand

This course covers a wide perspective and views of everyone engaging in the company, not just clients, but colleagues also. Well paced and informative.

Covered All Areas

Course was well structured, interesting and captured all areas as expected. Learn a few new things and approaches too.

Course content very good to understand .

This user gave this course a rating of 5/5 stars

Very easy to understand

Simple steps to learn about what real customer service should be about, the customer.