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useful and helpful.
This user gave this course a rating of 5/5 stars
Clear and concise information
Gave a good insight into how positive customer service can impact the business. Shame the slides cut short before they had completed the message
5
Very good, simple to understand and not overloaded with info
Good
The narrator, explains things clearly and concisely, I felt happy and confident in taking the test and even feeling better now I passed
Enjoyed this course
Helpful tips al the way through.
Productive
This user gave this course a rating of 5/5 stars
Very interesting and helpful
This user gave this course a rating of 5/5 stars
Excellent
Very clear concise and it was uncomplicated.
Straightforward course, commonsense.
Straightforward, well delivered information which consolidated my previous knowledge and experience, I have worked in customer service rolls for 40 years, its always good to revisit good practice advice, and reinforces confidence that you yourself are doing it right. Thank you
Clear and informative
This is a great course for people who are new to a customer service role. Its clear, informative and gets straight to the point.