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Good content

A very interesting course which you can use in your every day living

It was very helpful

This user gave this course a rating of 5/5 stars

Great content.

Pitched well, very clear and answers lots of uncertainties.

The delivery was excellent using good scenarios and approaches

This user gave this course a rating of 5/5 stars

Very informative

A very helpful course especially for anyone who may be new, to applying communication skills.

Some good, clear advice.

This user gave this course a rating of 4/5 stars

Helpful

A concise summary that is clear to follow & understand

Pretty good

The training was informative and gave appropriate guidance. Perhaps it could be extended to include delivering bad news to customers/clients eg you are not eligible for that service because ….

Well paced, excellent clear delivery, helpful additional resources.

This user gave this course a rating of 5/5 stars

good explanation of delivering unpleasant news

some good pointers helpful information