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Well worth undertaking
As someone who works in personnel I found the course both informative and relevant. It covered a lot of ground succinctly, offering a common sense approach to both recognising potential problems and dealing with difficult situations. A good refresher course for professionals and a reminder to all as to how we should and should not behave towards on and other at all times.
Very interesting and informative.
This user gave this course a rating of 5/5 stars