Loading reviews…
clear and easy to follow
like it was lots of short clips rather than 1 long video makes it easier to follow.
It flags up all the alarm signs
Very educative
Good to have a refresh on this subject.
I was very pleased to have scored a little higher than I did the first time that I did this course. I found it to be very informative and easy to complete due to the fact that I always take notes which helps me take on board all the information.
great
This user gave this course a rating of 5/5 stars
Generally good and helpful
There were a couple of questions in the assessment with misleading answers – eg one of the answers was: non-verbal or eye contact. Eye contact IS non-verbal. The other misleading question concerned closed questions – the answer was that helps your customer expand but I disagree; in fact I think the opposite is true. I would be interested in you reviewing this and getting back to me please. I'm also not convinced that mimicking your customers behaviour/tone etc is a good idea!
Good
This user gave this course a rating of 5/5 stars
Easy to understand and follow
The course is easy to understand and follow whether or not you've been through the menopause. It has some useful information and advice.
Quite educative
This user gave this course a rating of 5/5 stars
Not interactive enough
Needs more interaction – lots of video watching
Very helpful
Learning new skills helps you improve,, and excel well and feel confident in your abilities at work.