This course covers standard 3 of the care certificate standards.

  • Human Resources
  • 40 languages
  • 30m

Learning outcomes

  • Understand how to prevent those in need of support from being harmed
  • Learn how to deal with difficult situations and confrontations
  • Know how to deal with incidents, near misses or errors

Covered in this course

Course contents

This training course is broken down into 2 sections

  1. 1
    Duty of Care
  2. 2
    If things go wrong

About this course

Our Duty of Care Awareness Training explains the need to promote wellbeing and make sure that people in Care are kept safe for harm, abuse and injury.

The duty of care is a legal requirement and comes with the job role for any Care worker. It is part of the code of conduct for healthcare support workers and adult social care workers in England and applies as soon as someone receives treatment or care. Employees also have a duty of care to other workers.

Standard 3 of the Care Certificate – Duty of Care – requires staff to:

  • Understand how a duty of care contributes to a safe practice
  • Understand what support is available to address issues regarding the duty of care
  • Deal with comments or complaints
  • Deal with incidents, near misses or errors
  • How to deal with difficult situations and confrontations

This course works alongside our 14 other awareness courses that make up the Care Certificate.

You can access our free worksheet that has been designed to accompany our online Duty of Care Awareness Training course. In each section, there is a box for you to
tick when you have watched the relevant slide in our course. You can also take notes that will help you during your practical assessment at work.

This course equips learners with the knowledge that’s required to be put into practice in the workplace, whereby they can do the ‘practical’ part of their training, followed by having the Care Certificate supplied to them by their management as they meet the required standards. These courses provide part of training but practical training is still required to obtain the care certificate.

The importance of Duty of Care Awareness Training

It's important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 40 languages

All inclusive

Machine translated* content is included for free with all our popular courses

It covers LMS navigation, course transcripts and test questions. If you don’t see a course listed in the language you require, just let us know.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Our most popular languages

Italian
German
Romanian
French
Polish
Lithuanian

Duty of Care Training certificate

Download and print

Each of our courses ends with a multiple-choice test to measure your knowledge of the material.

This Duty of Care Awareness Training course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Duty of Care Awareness Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

144 real user reviews

4.9

out of 5

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Very informative

This user gave this course a rating of 5/5 stars

Well explained

Good

Really good

Very good knowledge to gain

Thank you it was very helpful.

This user gave this course a rating of 4/5 stars

Great knowledge

Professional and made me feel confident

good offer

This user gave this course a rating of 5/5 stars

It is okay

No bad the video

Gives good basic understanding of role

Assists in learning the expectations when working in caring role. Details phrases and explanations which are relevant in number of different situations. All are useful tia new starter in this environment.

Why is duty of care important in healthcare?

Compliance

It’s important that you comply with the law and know the ways in which it affects you and the way you work.

Duty of Care Training is one of the 15 standards that are in the Care Certificate. The Care Certificate is an agreed set of standards that set out what is expected of the job roles in the health and social care sector. It forms part of an induction programme that should be covered if you are ‘new to care’. Our courses are used as an educational tool to help provide an understanding and awareness of each standard. Learn more about our Care Certificate eLearning package here.

The Care Certificate was developed by Skills for Care, Health Education England and Skills for Health.

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Frequently asked questions