Frequently asked questions
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Those who are new to working in Care need to pass the Care Certificate as a minimum training as part of their induction. It ensures that when carers start to deliver care out of direct supervision they have had the appropriate training, support, and assessment to deliver the best possible care. All workers should deliver compassionate and caring service.
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Below are the 15 standards and then next to them are the relevant courses:
- Understand Your Role ( Understanding Your Role in Care)
- Your Personal Development (Personal Development in Care)
- Duty of Care (Duty of Care Awareness)
- Equality and Diversity (Equality and Diversity in Care)
- Work in a Person-Centred Way (Person-Centred Care )
- Communication (Communication in Care)
- Privacy and Dignity (Privacy and Dignity in Care)
- Fluids and Nutrition (Fluids and Nutrition in Care)
- Awareness of Mental health, Dementia and Learning Disabilities (Mental health, Dementia and Learning Disabilities in Care)
- Safeguarding Adults (Safeguarding Vulnerable Adults)
- Safeguarding Children (Safeguarding Children Training)
- Basic Life Support (Basic Life Support in Care)
- Health and Safety (Health and Safety in Care)
- Handling Information (Handling Information in Care)
- Infection Prevention and Control (Infection Prevention and Control in Care)
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They do not have to complete the Care Certificate if they were employed before it was introduced as they would have completed previous training required for induction.
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If you pass one of our courses, this does not mean you have completed this part of the Care Certificate. These courses provide part of the training but practical training is still required to obtain the care certificate. For more information, read our article Can eLearning be used for the Care Certificate
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Your registered manager will have the ultimate responsibility to sign off on the care Certificate when they are confident that the employee is competent in their job role.
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You may think that duty of care is the same as safeguarding as they’re both to do with protecting people from harm. The difference is that safeguarding is a set of guidelines, policies, procedures, and actions designed to keep people safe, whilst the duty of care is a paid carer’s legal responsibility – so, if you fail to ensure the safety of others or fail to promote their wellbeing, it could result in legal or disciplinary action being taken against you.
Documents & other resources
Standard 11: Safeguarding Children Worksheet
These worksheets have been designed to accompany our online Safeguarding Children training course. In each section, there is a box for notes and to tick off when you have completed the section.
Standard 15: Infection Prevention and Control in Care
These worksheets have been designed to accompany our online Infection Prevention & Control in Care course. In each section, there is a box for notes and to tick off when you have completed the section
Standard 14: Handling Information in Care
These worksheets have been designed to accompany our online Handling Information in Care training course. In each section, there is a box for notes and to tick off when you have completed the section.
Standard 13: Health & Safety in Care Worksheet
These worksheets have been designed to accompany our online Health & Safety in Care training course. In each section, there is a box for notes and to tick off when you have completed the section.
Standard 12: Basic Life Support in Care Worksheet
These worksheets have been designed to accompany our online Basic Life Support in Care training course. In each section, there is a box for notes and to tick off when you have completed the section.
Standard 10: Safeguarding Adults Worksheet
These worksheets have been designed to accompany our online Safeguarding Adults training course. In each section, there is a box for notes and to tick off when you have completed the relevant section.
Standard 9: Mental Health, Dementia & Learning Disabilities in Care Worksheet
These worksheets have been designed to accompany our Mental Health, Dementia & Learning Disabilities in Care training course.
Standard 8: Fluids & Nutrition in Care Worksheet
These worksheets have been designed to accompany our online Fluids & Nutrition in Care training course. In each section, there is a box for notes and a checkbox when you have completed the section.
Standard 7: Privacy and Dignity in Care Worksheet
These worksheets have been designed to accompany our online Privacy & Dignity in Care training course. In each section, there is a box for notes and a checkbox when you have completed the section.
Standard 6: Communication in Care Worksheet
These worksheets have been designed to accompany our online Communication in Care training course. In each section, there is a box for notes and a checkbox when you have completed the section.
Standard 5: Person-Centred Care Worksheet
These worksheets have been designed to accompany our online Person-Centred Care training course. In each section, there is a box for notes and a checkbox when you have completed the relevant section.
Standard 4: Equality & Diversity in Care Worksheet
These worksheets have been designed to accompany our online Equality & Diversity in Care training course. In each section, there is a box for notes and a checkbox when you have completed the section.
Standard 3: Duty of Care Worksheet
These worksheets have been designed to accompany our online Duty of Care training course. In each section, there is a box for notes and a checkbox when you have completed the relevant section.
Standard 2: Your Personal Development in Care Worksheet
These worksheets have been designed to accompany our online Personal Development in Care training course. In each section, there is a box for notes and a checkbox when you have completed the section.
Standard 1: Understand Your Role in Care Worksheet
These worksheets have been designed to accompany our online Understand Your Role in Care training course. In each section, there is a box for notes and a checkbox when you have completed the section.
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