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good course
good course makes you think about how you listen and things you can do to help you stay focused.
Very good course
Having worked in many organisations over the years I can positively say that this course has a lot of original content
Reinforced knowledge
I often reference active listening in my own training delivery so this course offered me a few new approaches so useful.
Very clear and easy to understand.
This user gave this course a rating of 5/5 stars
very informative
This user gave this course a rating of 5/5 stars
Interesting refresher
Good to revise skills and be reminded how to get the best from all conversations
A little bit thin.
Thought it may mention empathetic listening, reflecting and reviewing.
Informative.
This user gave this course a rating of 4/5 stars
Interesting, easy to understand.
Really good to hear and understand what active listening means and how to act. My job as a Telephonist is a listening and communication job and it is always good to get further information so I know I am doing my job correctly.
Actually surprisingly informative
Particularly like the supplementary sheet for additional learning around ways to improve concentration and dealing with ADHD