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Very good course

Audio Problem – With regard to the telephone case studies, there was a volume difference between the two callers, one caller would be at the correct level but the other is quieter and quite difficult to hear.

Well presented, clear and concise

This user gave this course a rating of 5/5 stars

Short concise course

Very positive course and I am a firm believer in examples so if anything, a few more role plays is always beneficial.

Good

Very easy to use, I would suggest that it be stated somewhere very clearly that the questions are 1 answer only questions

Informative, brief and to the point

For a subject I have no previous knowledge of this I found this course provided a concise but fully informative structure in laymen's terms.

Easy to follow and self explained

This user gave this course a rating of 5/5 stars

Explained in detail

Very formal information given. Explained really well.

very clear and concise course

This user gave this course a rating of 5/5 stars

A good balance of learning with content

Right balance of content delivered through the presentation v understanding and questions.

Very Educating.

Putting into practice what this training taught me can really shape our lives. All that I read is still reoccurring in my mind. I wish to have more of such trainings. Very simple and straight forward.