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Excellent
A very good reminder to always listen attentively and be non confrontational when dealing with a problem situation.
Good intesting course.
Good to have this as a course found it interesting.
Helpful to know the tips
Enjoyed this course. It is not always obvious of what to say or do in a certain situation. Improves confidence that one would be better equipped to make a things better not worse
Found the training educative.
Conflict is paramount at the place of work. The tool i have gained from this training will help me to consider things differently especially managing my own emotion and practice both response and active listening when i am in a difficult conversation with others.
Clear and simple
This user gave this course a rating of 4/5 stars
Good
It was quite informative. But I thought it more for management training.
Good
This user gave this course a rating of 4/5 stars
Good course, nice presentation
Good thorough course….but could have done with a few more tests of comprehension and useability.
I found this really helpful
i work in an environment where i work with different people with different personalities and ways of working so this course was very helpful.
Very useful course – well presented
A good course – duration appreciated – useful for everyone across all areas of the business – using the tools will support teamwork and achievement of functional and company objectives.