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Explanatory and informative

An interesting new way of thinking about conflict and resolution.

Very good course.

This user gave this course a rating of 5/5 stars

It is just a fly-by.

while having a brief introduction is great this either leaves someone thinking that they have the skills and ability to handle a situation that is quite beyond them, or recognising that this isn't enough. It is a great opportunity to guide people to really good resources. In my view that opportunity was overlooked. ACAS is not enough – and frankly it isn't the interesting material either. I think a short piece at the end could address this, for example, "If you want to learn more and you feel like a beginner – look at this. If you feel you have some experience and would like to deepen you understanding of managing conflict then look at these resources etc." I also note that handling the wider conflict/pressures is not addressed. In my experience these can be some of the most important factors and there is a need to be able to say, "okay we see these bearing down on both of us (we are in the onset of a recession it s

Well presented

Very knowledgeable and easy to follow course

Good

I found this training productive, it will enable me to gain knowledge, understating and awareness when resolving conflict issues within my working environment.

GREAT

This user gave this course a rating of 5/5 stars

Interesting

I found it very Interesting and very helpful.

Interesting and useful.

This user gave this course a rating of 4/5 stars

A good learning resorce

This user gave this course a rating of 5/5 stars

A good learning resorce

This user gave this course a rating of 5/5 stars