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Informative
This user gave this course a rating of 5/5 stars
Very practical and useful
Nice clear message with good graphics and video illustrations.
Very long, too much video content.
Very basic skills and technique which in certain roles in probation we have completed a lot more in depth training already.
Covered many aspects.
Enjoyed the range of conflict situations and the clear resolutions. The course clearly focussed on the reality of life at work and provided very positive solutions.
it was informative
I felt the course was informative, I have done similar courses and feel there could have been extra content on peoples behaviours and attitudes. I felt a couple of the questions were worded in such a way it made getting the correct answer difficult.
Was interesting and useful
This user gave this course a rating of 5/5 stars
Good
This user gave this course a rating of 5/5 stars
Quite good course
Very good presentation
Well explained
Easy to follow and good techniques taught.
Enjoyed course
Good content, videos not to long and concepts well explained