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Thank you.
This was a useful reminder in how to use your emotional intelligence to resolve conflict and potentially gain positive learning from challenging situations and not allow emotions to alone to be a key influence.
simple and easy to follow
simple and practical course . Good simple advice
Concise, practical and clear.
Comprehensive soft skills development path and tools to address and manage situations where conflict arises.
Easy to follow
Good concise training.
Good
Good
Interesting
Some useful ideas especially regarding active & responsive listening.
good course
This user gave this course a rating of 5/5 stars
Interesting, useful training
It was an interesting course with useful tips and techniques in conflict resolution
short and consise.
This was a good course which was not overly long but covered what is needed to help deal with conflict.
Thought provoking.
This course forces you to really think about your own issues, or issues with others. Do I actively listen to others. Yes I do notice body language, and technique I can put in place to resolve issues I’m having with loved ones. Starting with, what’s the best solution for both of us.