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The importance of communication

Really good course, highlighting the importance of good communication and the ability to listen and understand the other persons point of view. It also highlighted not sitting on things to prevent small things escalating.

Good

Would defiantly be of benefit to those whom have not been exposed to the subject previously.

This user gave this course a rating of 5/5 stars

Easy course to understand some security

This user gave this course a rating of 5/5 stars

I found it easy to follow

it was easy to follow and understand.

Very informative and a good refresher

It has been a while since having done some conflict management training so it was a nice simple refresher which didn't take too long to complete

easy to understand

This user gave this course a rating of 5/5 stars

interesting.

I find this course very confusing there so much different things to know, open question closed question etc unless you work in that environmen all the time you wont know alot of this.

Could of been more in depth

This user gave this course a rating of 3/5 stars

Resolving Conflict

I really appreciate the information I have learnt in resolving conflicts. Working together as a team in any organisation involves expecting the unexpected to happen, when conflicts occur, be positive in resolving it.