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Very enjoyable
This user gave this course a rating of 4/5 stars
Really good and useful information
Will really help me for the future
Great course
The course brings together what I already knew and what I wasn't sure of. It brought my attention to being aware of feelings of others and how I may come across sometimes
Excellent
Excellent questions where difficult
VERY INFORMATIVE
This user gave this course a rating of 5/5 stars
Informative
A course that is able to indicate the sources of conflict and ways to resolve issues. A good technique for use in our lives. Vital in workplaces and in living in community.
A very good course
Unfortunately I failed the first time but wrote down information the second time which was beneficial and I’m pleased I have passed
Very useful
It enables you to approach conflict in a more positive way without exacerbating the situation.
Course was thought provoking
This user gave this course a rating of 4/5 stars
Okay could be improved
The section about opened ended questions doesnt offer a good response as the response to question a person if theyre angry is "How did that make you feel" comes across very disingenuous and patronising, so it would probably recieve a hostile response. It also doesnt acknowledge the others body language and seems absent minded