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Good
Good to train people about conflict. Definitely will help in everyday situations no matter how big or small
Excellent
I wished I'd known this years ago.
Very useful.
Raises awareness of day to day office conflicts and implements useful tools to resolve and how to resolve a conflict.
Interesting Course
I found this a really interesting course to complete. I learned so much about how to resolve conflicts and also how to possibly stop them from starting.
Helpful
This course looks really helpful in every way
States the principles clearly
Much of the content is common sense and innate knowledge but it’s good to bring it altogether and state the principles clearly
simple but effective
Pretty eye opening! Learnt a few new techniques that will be great for work. Useful information.
Thorough and easy to understand
This was informative and easy to follow. Lots of helpful detail.
easy to understand, simple and concise
gives you the confidence to be able to know that you can sort out conflict and not feel ill and stressed about the situation
Good
Very good and simple to understand