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Good
Helpful and clear. Be better if more than one person talking
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Course ok
The course is ok, common sense really. The only times I have experienced being talked to in a verbally aggressive way has been from managers. Nothing was done about it. So I am unlikely to report it in the future
Useful advice
Practical advice on how to deal with situations that have the potential to escalate into something more serious. Useful reminder that your own body language, tone of voice and the words you use can affect how the situation plays out.
Informative and easy to understand
I found the course informative. The pictures, videos and subtitles make it easy to understand.
Okay but you always manage to sneak in one question where the answer was not in the summary or points.
This user gave this course a rating of 4/5 stars
Coarse very clear and informative
This user gave this course a rating of 5/5 stars
Very informative, Good key points on handling aggresive behaviour.
This user gave this course a rating of 5/5 stars
Far too long
This user gave this course a rating of 3/5 stars
This course covered everything it needed to, without it dragging on forever more like some do! Thank you
Well presented course… Easy to follow with clear instructions.