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Very accessible
This user gave this course a rating of 5/5 stars
Clear concise delivery of excellent advice
A great course for the CM's lone working daily conflict management especially as part of initial and refresher training.
Good
Just the right amount of time to hold your instrest and things explain simple not to over the top
Useful information.
This was a compact, useful course.
I learnt from this course
This user gave this course a rating of 5/5 stars
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great
This user gave this course a rating of 5/5 stars
good overall advice to assist in this matter
This user gave this course a rating of 5/5 stars
Covers the main points
provides good visual situational examples.
Good
Good information