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Clear, concise advice
Sensible steps to take to avoid conflict and deal with aggressive behaviour.
Very good course
This user gave this course a rating of 5/5 stars
Usuful information and tips
This course was really good, very informative that allows you to feel apply it to everyday life. The contents of the course was good information while also not being too overwhelming.
It was clear and concise.
It covered most things you may come across in a day to day work enviroment
Very good
Deffo needed for Daniel House enviroment
Very accessible
This user gave this course a rating of 5/5 stars
Clear concise delivery of excellent advice
A great course for the CM's lone working daily conflict management especially as part of initial and refresher training.
Good
Just the right amount of time to hold your instrest and things explain simple not to over the top
Useful information.
This was a compact, useful course.
I learnt from this course
This user gave this course a rating of 5/5 stars