Loading reviews…

Neutrotypical assumptions to teach robot

This assumes all potential aggression has similar metrics. That in itself is concerning.

Helpfull in understanding this behaviour

Really enjoyed this course! And getting to understand behavior with aggression!!

Very good

Very good

Really informative

Wel structure easy to follow

very informative

perfect … how to notice and defuse a situation calmly

I found it quite easy and got 100%.

I found this very good, and raised some points that I wasn't really aware of, especially regarding lone workers – not that it is applicable to me in my working environment, but to one of my children it is. I can make her more aware. Thank you.

Well illustrated information.

A reminder of some useful tips in dealing with difficult situations.

Informative and well presented

This user gave this course a rating of 5/5 stars

A in depth course.

This user gave this course a rating of 5/5 stars

Comprehensive course.

As an ex employer I have used most of these points! Most are common sense but helpful to employers & employees who have not experienced any of these situations.