Short format course
This course forms part of our inclusive short-format library, which includes a range Soft Skills, text-based and audio-based courses.
You can access our entire short-format library for free with any user-based plan.
Emotional Intelligence is responsible for 58% of professional success, regardless of job category
- Soft Skills
- 40 languages
- 15m
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Multiple use from as little as £5.00 pp
Single use £27.50 +VAT
- Price based on an average client order. Call us for a bespoke quote
- Multiple users across this or any of our other courses
- Designated Account Manager and full phone/email support
- Full access to our product
- Single user on this course
- 60 days’ unrestricted use
- Upgrade to subscription based training any time to suit you
Learning outcomes
- Understand what is meant by emotional intelligence
- Understand why emotional intelligence is important
- Learn how to practice and improve your emotional intelligence
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Covered in this course
Course contents
This training course is broken down into 2 sections
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1Defining emotional intelligence
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2Strengthening emotional intelligence
About this course
When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information. Although this is one kind of intelligence, there’s another kind that’s just as important and often undervalued… Emotional Intelligence.
Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others. It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.
This Emotional Intelligence training course, which is suitable for all levels of employees, aims to help the user develop and demonstrate their emotional intelligence, which they can put to very good use each and every day.
Download our free Soft Skills white paper to learn more about why soft skills are important, what they are, and to take our soft skills self-assessment.
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Find out moreAvailable in 40 languages
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Emotional Intelligence Training certificate
Download and print
At the end of this Emotional Intelligence Training course, users will be given a printable certificate.
In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your Emotional Intelligence Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.
207 real user reviews
4.8
out of 5
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Covered the topic well
course is reasonable in length and seems to cover the topic thoroughly
useful, clear, good additional resources
Sceptical at first with reference to IQ, now a discredited notion- but found this training very useful and a good refresher on EI – useful supplementary exercises and have signed up for 'Mind Tools' newsletter which is promoted in the course.
Informative
Informative and well presented.
Useful
Good to reengage with this- it's easy to assume having done this years ago that this knowledge is already embedded, but there is always something new to learn!
Bite size learning, relevant and useful
This user gave this course a rating of 5/5 stars
Interesting
Thank you
The subject was very interesting.
The "Emotional Intelligence Training" was not a topic I was familiar with previously. I found the training to be very interesting. The narrator for the course was easy to follow and her presentations were clearly explained, I have taken notes of the key points and will hope to use them at work in the future. Many thanks
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This course was more confirmation of what I knew already, so given a neutral score.