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Interesting
Good ideas. Very useful
exellent
I really like the why that the videos are thought out as you can listen to the people and if you miss any information you its okay as there is a summery at the end
Communication essential people skills
This user gave this course a rating of 5/5 stars
I was good advice
It was so easy and it gave really good advice
great course great to be a part
This user gave this course a rating of 5/5 stars
it was very reassuring and helped me
thank you
Great thought provoking course
Very useful points made about use of body language to communicate, definite verbs and personal and social barriers.
Simple and effective training
Really clear and concise training material which allows simple digestion of how best to communicate whilst offering tips along the way.
Trainer was very clear and relaxing
I thought this course would be a great starter for someone with little experience. I feel like you could go futher into more details and maybe cover bigger topics such as conflicts and calming situations, this is something you pick up with experience however someone starting a communications role might need some helpful tips.
Informative
A lot of what has been discussed is common sense. Each Individual gets to know their customers over time and learns how to communicate at their level.