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Informative without being too long

I enjoyed this training. Mostly due to its length. When it goes on too long I lose concentration and find it difficult to follow and remember.

Good detailed training and not too long.

This user gave this course a rating of 5/5 stars

Very good, understandable information

Excellent training

I enjoyed it and learned new skills

Its a lot different t what i thought or would've done, i think most conflicts at work start from something trivial and escalate quickly if its not resolved, this showed me a completely different way to resolve such disagreements

Interesting psychology

Interesting insight and advice on dealing with conflict and how best to resolve or avoid.

It’s given me a greater understanding.

This course has opened my mind to responding to conflicts whether it's between friends, family or colleagues in a very strategic way. If and when I find myself in a conflict I now know and understand how to effectively resolve the issue.

I like the course .

This is the first conflict resolution course I did, however it helped me to improve my existing skills , for example looking at others point of view even if I was angry or defensive , never say a word that you can't take back, so I was happy to improve on those skills , and I wrote few notes for future reference.

Great and informative course

Very nice

The course was very straightforward.

This user gave this course a rating of 5/5 stars

Interesting & Helpful

This user gave this course a rating of 4/5 stars