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To the Point

The Conflict Resolution Training was very good it was to the point and covered everything that you needed to know. It was also a very good memory jogger for me as i have done this training before and use some of the skills that you explain are the best way to solve situations. It also focused you on skills that you already know and use on a day to day process that are needed to resolve any conflict situation, and what skills to use when and how to deal with each area that may present itself to you in the workplace.

Great information, thank you

Clear, easy to follow training. Thank you

Great information, thank you

Clear, easy to follow training. Thank you

well presented and easy to follow

This knowledge will be useful if conflict arises in future whether at work or other situation.

A very insightful and useful course

I took a lot of learning from this section of the training. My takeaway from this program is some of the new techniques I have learnt

Makes handling conflict understandable

A well structure course. Easy to understand and very well presented

Hmmm it was okish and could be short

When I went to this I thought they will actually guarantee me a interview at the civi Service but it was more focused on costumer services booklets .

The course was really great.

It was precise and clear. I've seen friends in this situation and doing this course had me reflecting back. I was an outsider looking on and everything in this course I can relate it back to then. Great.

Excellent

Something that should be taught at the start of a course. Just wish I had better bandwidth.

very helpful

This training was very useful and made easy to understand. The presenter was clear with his words and the use of images made it quite interesting. I can say I have a better look at how to deal with conflicts now and how to prevent them. Thank you