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Good
The courses are very time consuming and would apreciate if they were a bit more condensed.
This is a good course. 5*
I am happy to take this course. Thanks.
Very interesting
I did enjoyed the course, it will help me with the customers
Generally good and helpful
There were a couple of questions in the assessment with misleading answers – eg one of the answers was: non-verbal or eye contact. Eye contact IS non-verbal. The other misleading question concerned closed questions – the answer was that helps your customer expand but I disagree; in fact I think the opposite is true. I would be interested in you reviewing this and getting back to me please. I'm also not convinced that mimicking your customers behaviour/tone etc is a good idea!
Good but some spelling mistakes.
This user gave this course a rating of 4/5 stars
Excellent
Understanding how important your customers are to you and your co.pany
Pre assessment needed
The content was fine. A pre assessment would be of benefit so we can focus on learning what we need to learn
Well explained and easy to understand
This user gave this course a rating of 5/5 stars
Good and Easy
Useful
Good practical tips
I enjoyed the course with pictures and tips given. Maybe a roleplay video will help to explain better.