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Easy and useful

More knowledge added

Very good course

Well laid out and teaches good skills for handling customers.

Very informative.

I first thought why has my SHEQ department sent this course for me to undertake as my role isn't customer service but from the first slide I realised that it now is and this course will be very beneficial for me as i perform my daily duties out on site.

i really enjoyed the course .

I found this course most helpful .Thank you

brilliant instructor

The 'Customer Service' course was clear, practical, and focused on key skills like empathy and communication. The examples were relatable and helped bring the material to life. I found it useful and would recommend it to others wanting to improve their customer service approach.

There are many types of customers so always be prepared.

This course covered a lot of ways to interact with a customer positively. Even though most of it is common sense there are still things that we have to deal with from day to day that can be challenging. Try not to let a bad mood come across to the customer .

A refresher

Interesting refresher I’m In. Cafe with customers all the time

It’s good

This user gave this course a rating of 5/5 stars

seems very thoughtfully put together

This user gave this course a rating of 5/5 stars

This course was very informative

This course was well presented and interesting.