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Easy and useful
More knowledge added
Very good course
Well laid out and teaches good skills for handling customers.
Very informative.
I first thought why has my SHEQ department sent this course for me to undertake as my role isn't customer service but from the first slide I realised that it now is and this course will be very beneficial for me as i perform my daily duties out on site.
i really enjoyed the course .
I found this course most helpful .Thank you
brilliant instructor
The 'Customer Service' course was clear, practical, and focused on key skills like empathy and communication. The examples were relatable and helped bring the material to life. I found it useful and would recommend it to others wanting to improve their customer service approach.
There are many types of customers so always be prepared.
This course covered a lot of ways to interact with a customer positively. Even though most of it is common sense there are still things that we have to deal with from day to day that can be challenging. Try not to let a bad mood come across to the customer .
A refresher
Interesting refresher I’m In. Cafe with customers all the time
It’s good
This user gave this course a rating of 5/5 stars
seems very thoughtfully put together
This user gave this course a rating of 5/5 stars
This course was very informative
This course was well presented and interesting.