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The course was easy to navigate and pleasant to listen to
This user gave this course a rating of 5/5 stars
Hj
This user gave this course a rating of 5/5 stars
It was a good refresher for customer services
I was pleased to find that I was already doing all of the points that were highlighted. I was really pleased to get 100% and feel even more confident when speaking to our customers.
Excellent courses………very well presented.
This user gave this course a rating of 5/5 stars
A great course
This was a very good course . It helped me understand Customer service . Very well set out with the objects to achieve
Thank you
Very helpful, thank you
Informative
This user gave this course a rating of 5/5 stars
I wash if the people follow the instructions about the customer service course
This user gave this course a rating of 5/5 stars
Very informative
Course was very informative and brushed up on my knowledge.
Clear, useful and easy to understand
I really enjoyed the Customer Service Training course. It was clear, easy to understand and very useful. I learned helpful information about communicating with customers, listening carefully and dealing with complaints. Thank you for the training.