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This is one of best program for security industry.
I'm learning more things from this iHasco program. appreciate it.
Very good.
This is very importants.
Clear and precise.
It was a very well organised course and was very informative.
Informative and common-sensical
I work in a Public Library where we serve a whole range of community representatives all the time. Many are upset about perceived delays or unhelpful responses from various internal officers so these transferrable skills are very welcome. I often find it helpful to listen when someone is angry rather than attempt to anticipate what they are saying or impose a fixed solution. Doing this is often resented as the person may be too worked up to accept the answer at that point. Often, people want to feel visible and to know that someone understands their problems. I find that listening gets better with practice and using words – and tone – which imply that you sympathise with the customer without being or coming over as patronising.
Was very informative about everything.
This user gave this course a rating of 5/5 stars
Good refresher
This user gave this course a rating of 5/5 stars
Very informative
Well delivered in small easily digestible parts.Very useful information to put into practise
Very Informative
Very informative which helps you to brush up on new skills needed.
Very useful.
Very useful.
Best course to improve your customer service
I watch all videos , as per my knowledge and experience best for all to improve your customer service