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Very informative
I found it very informative as not always on the phone to members or customers, so it will help me when dealing with customers
Clear, concise.
This user gave this course a rating of 4/5 stars
Excellent
Easy to do
The course was easy to follow
This user gave this course a rating of 5/5 stars
very informative
This user gave this course a rating of 5/5 stars
Helpful basic level course
This was helpful for someone very new to customer service. Some of the multichoice questions made me laugh though, they were so simplistic.
Simple, informative and well presented.
This course is a great starter to anyone starting out in customer service. It provides the basic framework for building on this very important business and life skill, and sets the scene for further development and training.
A good training course
This user gave this course a rating of 5/5 stars
Interesting course
This user gave this course a rating of 5/5 stars
A good course worth taking
This user gave this course a rating of 5/5 stars