Loading reviews…
Valuable information even for people with experience in customer service
This user gave this course a rating of 5/5 stars
Excellent
In general I think we all think our Customer Service is good until you do a course like this and realise that you can improve. A very good reminder.
Very good
Learnt new things
excellent
This user gave this course a rating of 5/5 stars
I have enjoyed the course.
The course equips us with good knowledge of customer's needs and satisfaction to lifting up the organisation you are working for.
Educative
I have been privileged to do this course and I can attest to the fact that it's worth it, because I am seeking for a job as a customer service advisor, and I believe what I have learnt would be beneficial in my pursuit for a new job. I would recommend it for anyone interested in working either in the retail industry or any public sector. Thank you!
Very Clear easy to follow training.
As someone who has worked in CS all of my working life this was a great little reminder, nothing new as far as information but its always great to have a refresher.
Very professional and informative
This user gave this course a rating of 5/5 stars
very helpful & useful content
This user gave this course a rating of 5/5 stars
very helpful content
This user gave this course a rating of 5/5 stars