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They explained everything very well
Good to know what is and what isn`t good customer service
Great!
The short course was very informative, a great engaging duration and covered all points.
Good
This user gave this course a rating of 5/5 stars
Simple and easy to follow.
This user gave this course a rating of 5/5 stars
Good to have course
Some security guards don't need to go into depth with dealing with customers as some are on sites where you may get 2 people a week visiting but it is essential when on site and 100s there
It was clear and informative.
This user gave this course a rating of 5/5 stars
Its clear and easy to understand
This user gave this course a rating of 5/5 stars
Not as scary as I though it would be.
After best part of 30 years I've recently started my first Customer Service position and I'm speaking to customers frequently. This course has helped me understand that I have been doing a Customer Service roll in previous positions without knowing it and understand a better interaction with other departments.
Straightforward and easy to understand.
This user gave this course a rating of 5/5 stars
Good training
About the right level needed as it is up to me, or the trainee to improve.