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Useful and a good refresher
This user gave this course a rating of 5/5 stars
Excellent course
Excellent course, easy to follow, with a variety of learning methods (audio, visual, exercises).
Very useful in my current job role.
Very interesting and helpful in both my current job role and in life.
It very enlighten
I really enjoyed the course it very important business people know this
Informative
Very informative and easy to understand.
Subjective Questions
Good customer service is likely to be spread more verbally in my experience than negative. It is a personal opinion as I give both positive and negative feedback to friends and also on the particular suppliers website where available. Further, question regarding positive negative feedback travelling faster, Again, If I have experienced great customer service, I always tell my friends verbally first not on a website first then my friends. Again, I feel this is subjective. I am 69 years old so perhaps my view of feedback differs? Age + Experience lol
Easy to follow
This user gave this course a rating of 5/5 stars
Good
Perfect.I have learnt a lot from the course
Excellent course – very clear. Thanks!
Enjoyed and learned an good presentation about Customer Service. Thank you for providing this course. Its helps me to improve my ability to upgrade my knowledge. Appreciating the effort behind this presentation.
Awesome
Now I learn things about customer service