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Set out in a good framework

Set out in a good framework that is already intuitive to myself of many years of dealing with customers.

Great way of learning

Find the courses very good

Very informative

Usfull course especiallyrelatingt to my work

Very good

i personally found the course easy to follow with clear illustration and explanation of each segment

Superb Training

The course fulfils the standard criteria for ideal customer services.

5

Comprehensive. Clear. Thorough. Could relate it to my particular role easily. Thanks.

good clear concise

excellent videos of putting over the content of the courses

Covered everything well

This user gave this course a rating of 5/5 stars

Information to the point.

The information highlights that there are internal and external customers and everything you do, say and even dress impacts on customer service.

A well explained video

This user gave this course a rating of 5/5 stars