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Not bad
Bit to much to take in
Informative and easy to understand.
I found the questions informative and the short test was untimed which helps when you are completing it around other work commitments.
Good presentation
This was a good presentation but maybe a minimum of two questions at the end of each section would be more beneficial. Unable to print the certificate though.
It was good.
Very prevalent for any business and their employees. We become very complacent within our working environment – forgetting who our clients are (everyone!) and our approach to everyone – body language, speech etc. It covers it very well in a succinct manner. As well as good for new members of staff I think it is a positive reminder to existing members of staff too
Very good. Put together simply.
This user gave this course a rating of 5/5 stars
Worth the update
Good to know that I practice this already. Sometimes you need to be reminded through courses like this.
Informative
The training was informative and gave me some new information. Some of the videos are a little repetitive as used multiple times to emphasise different points. Otherwise, it was clear and understandable teaching in an easy to learn way.
Course was very interesting
This user gave this course a rating of 5/5 stars
A lot does not apply to my job
Good for a more retail company, but not so much for my line of work
excellent
excellent