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short and to the point

I feel this was a good introduction to customer service, it gave some helpful hints and tips.

This course was very helpful

This user gave this course a rating of 5/5 stars

course material broken down easy to understand

Good but basic

This user gave this course a rating of 3/5 stars

It was very informative

I learned a lot of new things about customer services and in particular about conflict resolution. It was really fun to learn and thank you for including me in this course

Good

This user gave this course a rating of 5/5 stars

provides excellant useful

easy to understand and absorb subject content

Good course, well put together

I found this course to be well delivered and easy to follow.

Quality training

This user gave this course a rating of 5/5 stars

Straight forward common sense appoach

I liked the way that the information way presented in media clips and in simple 1 minute portions.