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short and to the point
I feel this was a good introduction to customer service, it gave some helpful hints and tips.
This course was very helpful
This user gave this course a rating of 5/5 stars
course material broken down easy to understand
Good but basic
This user gave this course a rating of 3/5 stars
It was very informative
I learned a lot of new things about customer services and in particular about conflict resolution. It was really fun to learn and thank you for including me in this course
Good
This user gave this course a rating of 5/5 stars
provides excellant useful
easy to understand and absorb subject content
Good course, well put together
I found this course to be well delivered and easy to follow.
Quality training
This user gave this course a rating of 5/5 stars
Straight forward common sense appoach
I liked the way that the information way presented in media clips and in simple 1 minute portions.