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Easy to understand

Very educational, even for the matured and experienced as a refresher.

It was very good

It was very good

concise specific and very enlightening

concise specific and very enlightening. Every business should get it for their employees

Excellent video course

Easy to follow video course with transcript backup to review without having to re watch etc etc ⭐️⭐️⭐️⭐️⭐️

Excellent

This user gave this course a rating of 5/5 stars

Excellent communication!

The gentleman in the test was very clear to understand. All aspects of customer service was covered, and the test at the end was easy to follow.

Very useful;

We found this course very helpful for our reception team and would recommend for other companies

well explained

easy to follow and delivered a good course quite interesting and gives you an understanding on CS and what's expected

Clear

As always a clear and informative presentation

Very helpful

This user gave this course a rating of 5/5 stars