Loading reviews…
Interesting, Informative
This user gave this course a rating of 5/5 stars
Not bad
I didn’t like the thing that you can’t go to the next one before you finish listening to the whole video.
Very resourceful
It helps people understand what they learning. It also tests people at the end to check there understanding and see if they need to recap. Overall it is really good.
It was a very informative course.
The course was very helpful and provided me with some new tips regarding good customer service. In particular the 10 – 10 Rule which was new to me and the importance of asking follow up questions.
It ia really helpful
This user gave this course a rating of 5/5 stars
Excellent
An in-depth introduction for anyone new to customer service, and a worthwhile reminder for anyone more experienced.
Good
Very good, informative and easy to understand.
good clear concise
This user gave this course a rating of 5/5 stars
very relevant
these kinds of generic courses are always good for a refresher and to make sure you are approaching this subject the right way and with the right attitude- this is a great course and does make you think about how we talk and engage with customers
Very good
I love the way e learning helps me lots