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Great content
Good source for improving customer service and can only make a better person out of you and more confident in dealing with customers at all sorts of levels.
Very helpful phrases to use
This user gave this course a rating of 5/5 stars
Great experience with customers service
Customers service training online has given me great experience to help me work with juniper. It will also help me how to be patience with people outside my job. It gives me opportunity to build a team work and improve my skills. Thank you
Made me very aware of my visitors 10 – 1
This user gave this course a rating of 5/5 stars
Good Course
Another great course from iHasco with great content and will put together. The course has good audio and files and video's. However as often with iHasco the exam has no video's or audio files, as a suffer of dyslexia this is makes the exams hard work and not the same as the rest of the course. Would be 5 star if exam offered audio files.
useful reminder correct customer service
The course covered clearly what should be correct customer service especially dealing with complaints and angry customers.
A reminder
Good reminder in our role as House Guides and Events.
Challenging but insightful
I found this course more challenging than i thought it would be, but otherwise very helpful
Interesting and beneficial course
This was an enjoyable course to complete with good information
easy website to understand
This user gave this course a rating of 5/5 stars