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Excellent course
Very simple and helpful course
Very Informative
Had plenty of useful hints and types. I have done plenty of these courses in the past but for someone new it is concise and to the point giving simple ideas / instructions to enable staff to have the confidence to provide good customer service
well put together and presented well
This user gave this course a rating of 5/5 stars
Enjoyable and informative
Easy to understand
Great and informative
This user gave this course a rating of 5/5 stars
Good
It was a short course but covered some good points to think about when dealing with a customer. There could have been more on dealing with internal customers.
good instructions and informative
Good practical advice, that can be used in any setting, whatever the industry.
5
Clear and straightforward learning so easy to follow and understand
Good
Good course with useful techniques and tips.
Interesting and easy to remember points
Made me think about how the customer views me and I tried to consider how I feel when I'm the customer. Some interesting statistics