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clear and precise
This user gave this course a rating of 5/5 stars
Enjoyable course
Interesting, thank you.
Helped refocus on customer service.
Very good course which helps me refocus in daily tasks.
Good refresh
Always good to have a refresh on customer service and to reflect
informative
easy to follow with the correct information
Well presented
Most of the test answers were ridiculous with an obvious correct answer.
Informative
Even after working in customer service for over 20years – this course has been a great reminder and refresh – and I have picked up a couple of new tips.
Very Informative
This user gave this course a rating of 5/5 stars
Easy to understand.
I liked the fact that there was visual and written materials to help support you on the course
Very informative
I liked how interactive it is and how it was structured making it easy to follow