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Clear and informative
This user gave this course a rating of 5/5 stars
short and simple
good as was simple and a good quick reminder, i drifted off during the aware section as with it being a video recording it is easy to get distracted. The main elements though were simple and clear
It's more avoiding than handling
Disappointed that the course is strong on spotting when aggressive behaviour but seems weak on what to do when aggression is imminent. Run away? That's my natural instinct. Call for help? Ok if it scares off the aggressor. But it might push them further towads violence. What help should I hope for? If a situation has got to the point of running and shouting, not sure if I want my help try talking calmly and slowly when they arrive.
a good learning pace
good tips and ideas to follow here, this has brought my own personal safety to the forefront of my mind and I'll be a little more AWARE now of my surroundings
Helps you to take care and be safe
I really enjoyed doing this course, which is so important in the world we live in today. I marked this course 5 stars, but again I would give it 10 out of 10. The course made me think more about handling aggtesive behaviour, which will keep our team and myself safe. Again another course well put together and well presented, very well done. Many thanks and best wishes Steve, Thinktank, Birmingham Museums Ttrust.
good course
good course and a very important subject so good to have a course on it.
Enables me to work safely
Course was clear and easy to understand, reinforcing the need reminder to report near misses not just actual incidents to help prevent future problems.
Excellent
This user gave this course a rating of 5/5 stars
Very well designed
My opinion about these courses that we take and are always reviewing isis very positive, as they are always updating workers knowledge with positive ends for both the workers and employers
I have short term memory issues
Summary print offs would be good for future reference.