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Good overview
Thought-provoking hints and tips about customer service. Shows how news of poor customer service spreads fast.
Very well presented.
This user gave this course a rating of 5/5 stars
Enjoyable Course
I really enjoyed this course. I fely that the narrator was very clear and precise. I'm definately taking away a renewed confidence in my approach to Customer Service knowing that I am offering a good level of customer care.
helpul course
very helpful and informative course
Very good
An very good and informative course.
Very useful course – well presented
Very useful and important – covers both Internal and External customers.
very informative training
This user gave this course a rating of 5/5 stars
Enjoyed it
This user gave this course a rating of 5/5 stars
A very good course
I found the course to be very informative
Very clear and knowledgeable course
I found the course very clear to understand with easy answers for the communication and solutions.