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It was user friendly.

I found this course helpful because it demonstrated the procedures in which to deal with a furious customer.

Great experience

This user gave this course a rating of 5/5 stars

Well focussed material

Material was accessible and effectively communicated. Course structure was straightforward to navigate. Test questions were securely founded in the content.

A good informative course

Only downside as with the other modules on the questions if you incorrectly answer it takes you back . It would be great to have a function where you can skip this and after re reading the part you need to, to continue your test where you left off. Very frustrating.

Very well presented & easy to understand

The combination of short videos, recap questions and written information kept this course engaging and easy to understand.

I’m felling very interesting this course

This user gave this course a rating of 5/5 stars

It was ok.

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Excellent course

Very informative and made me get full marks :)

Never dealt with this subject before

This user gave this course a rating of 5/5 stars

Good course.

Best in the circumstances but much prefer the courses with people running them when you can ask questions and listen to others questions.