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Good course
This user gave this course a rating of 5/5 stars
Very easy to follow
Easy to follow and explained well
Very Helpful
Always good to get a refresher in Customer Service :)
Clear/ simple/ not too long
This user gave this course a rating of 5/5 stars
To basic
99% of the content should be general knowledge to most people in the hospitality industry!
VERY USEFULL
All Officer Should Have This Kind Of Knowedge, In Order To Interact With Customers, Because I only Scored 85%, This Means That I Need To Brush Up On This Kind Of Information Regularly.
Excellent
Enjoyed this course very much
Good to follow
This user gave this course a rating of 5/5 stars
Clear and informative
The training was clear and having transcript to read as well assists in taking in the information . The whole process was smooth and good quality.
clear delivery
Clear, concise information, however I did expect more questions at the end of each section and I thought the questions were a little patronising