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Really helpful
This user gave this course a rating of 4/5 stars
Very insightful and interesting
This user gave this course a rating of 5/5 stars
Very good
I certainly enjoyed this course and it will only improve my Customer Service going forward.
Very informative!
Even for those who have been in customer service for a long period of time, it is useful to recap the skills it takes to create a great and lasting first impression. This course gives a lot of helpful information that can be used on a daily basis and explains the benefits of creating a good customer experience for both parties.
Engaging, informative, concise
This user gave this course a rating of 5/5 stars
Clear and Concise
This user gave this course a rating of 5/5 stars
Good training makes it easy
Well laid out . Makes you re think certain things ..enjoyed it
Excellent 5
found course very interesting, Good knowledge in customer service.
Good
This user gave this course a rating of 5/5 stars
well presented easily understood course
Enjoyable course which explains fully all aspects to delivering an excellent customer service experience