Customer Service Training Reviews

This is a good well presented course. It is relatable for office and field based staff also telephone and customer facing roles.

The presenter keep your attention throughout the presentation and it was a very instructive course highlighting elements of timings of intervention from a customer satisfaction point of view.

I have done my Level 2 in Customer Services quite a long time ago, and I found this training course was much easier and explained things more clearly. Thank You.

A helpful course which provides an effective summary of how to provide positive customer service. Each section has a short summary and the test aids reinforcement of important points.

Really enjoyed taking the time to know more about Customer Service.

This course is very good for an employee to understand the basic knowldge and information about the work that is related to every day task and duties by following the skill that to reached in the coursr help more for making good relationship with customer and employee . Simply it is win and win way for service taker and service provider.

10ft is very close in covid world, also it will be down to the manager to call the police, we saw in the summer that staff wanted to call the police into a family part of the resort when they were not actually required, customer service was.