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Clear and concise
Well delivered and informative.
Helpful information
I think this course is a great way to upgrade your knowledge it has very useful and important information to help with your customer service skills.
Good presenter, just the right tone and
This user gave this course a rating of 5/5 stars
Its very good and well explained
This user gave this course a rating of 5/5 stars
very informative
This user gave this course a rating of 5/5 stars
A positive course
I love customer service and this course helps me to reflect on my handling of customers and the support I give. I hope I can implement this in my everyday interactions. :}
Very informative and useful
This user gave this course a rating of 5/5 stars
It was clear and comprehensive
A good refresher course as even though I am working from home I still interact with learners and staff from a variety of departments every day.
Simple but Effective
A lovely introduction to customer service covering all of the essential, basic pointers.