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Very useful information
This user gave this course a rating of 5/5 stars
All good
Very interesting
Gives good awareness
a great overview of the tools required for successful customer interaction given in a clear and concise way.
Very Clear Information
Clear Information given on the course, easy to understand
Good base course to Customer service
A good solid base to understand the basics of good customer service in any sector. Would be useful to have a follow up module to look at some of the techniques in more detail.
Very interesting .
A reminder of what to do to keep the customer happy. I’m sure going about your work with a smile on your face helps greatly.
Concise and to the point
Informative and concise.
It was a very good course.
The course was nicely structured and it will improve how we deal with customers and colleagues on daily basis.
Excellent
Very precise and informative
a good refresher although basic
This user gave this course a rating of 3/5 stars