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The course was well presented.
The Couse was well presented and images made it more interesting and and made me to understand more about customer Service. The voice quality of the tutor was clear .
Excellent course, that is essential.
This user gave this course a rating of 5/5 stars
Quite knowledgable stuff
This user gave this course a rating of 4/5 stars
Customer service
Really good very informative
It was helpful
It was really helpful and I learned some important things about the relations between customer service and customer.
Quie interesting and informative
This user gave this course a rating of 5/5 stars
Thought provoking
Was interesting learning on how quickly first impressions are formed and the 10/10 greeting idea. Gave some good advice on opening and closed questions and body language.
good and straight to the point
This user gave this course a rating of 5/5 stars
Common sense.
Interesting and common sense really. Keep the customer satisfied as the song goes.
It was okay
I feel that some of the examples used were more suited to a retail role rather than my own.