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Well presented and good.
It was well presented and good basic Customer Service Training.
Very enjoyable
Really enjoyed this course on customer service training, presenter was very easy to listen to.
The course was really interesting
The course breaks down customer service into chunks which are easily understood. It also demonstrates the need to provide good customer service to both internal and external customers.
Highlight some good issues s
Highlight some good issues surrounding complaints and how to handle them I thought.
Course good.
ok.
Excellent
A well presented and easy to understand course. I liked the fact that it has been kept short and to the point and in a format that doesn't confuse.
Enjoyed the course
Would like more designed for school catering in which I work
Very thorough and informative
I really enjoyed doing this online course. It was packed full with information and covered a big variety of topics. It was very detailed and fully explained how important customer service is.
Enjoyed it
This user gave this course a rating of 5/5 stars
Out of touch with COVID
Doing this course amid COVID where it does not even make a suggestion of how to interact wearing a mask seems to be missing a very significant point. This is all about call centres or Teams, Zoom meeting experience.