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Innovative

It was ok

Very informative and easily understood

This user gave this course a rating of 5/5 stars

Excellent

Excellent course

Very good reminder

Really enjoyed the course Was well presented.

Really good course

So many of these types of course are endless slides which can be monotonous. This presentation was different. The guy that presented the course held my attention and was very professional. If only all the online courses I have to sit through were like this one.

Excellent, useful

It was helpful, and iam confident now that I will handle situations much better when it comes to customer services

very good advice simply explained

Simple straightforward advice that will enable you to achieve success with your customers

Very goog

The training gets into the thick of it quickly and will give you all the points you need without the waffle. Useful and very well organised information.

The course was informative in general

The course did offer some new insights for myself and I think it is a good course to assign to customer service teams. Not sure this could be added but having scenario's to work though and chose from I feel help you not only understand the right choice's but also explain if you have selected a wrong choice and why.

It’s superb training and enjoyable.

This user gave this course a rating of 5/5 stars