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Interesting and helpful
Confirmed a lot that I knew and have always tried to do.
Good, easy to remember basic information
An ideal course for those wanting to brush up on their customer service skills – with easy to understand basic elements of what to do when faced with customers – either face to face, on the phone or online.
Good Business Tips
I found the course beneficial in providing useful information on promoting good customer service and hope to be able to draw from when working with customers.
Very good easy to understand
This user gave this course a rating of 5/5 stars
Liked it,was easy,quick and clear
This user gave this course a rating of 5/5 stars
The course was very informative
The course was very informative and clear and easy to navigate although I believe that when taking the test you should be able to select the answer and then submit it as a couple of the tests I have done I have lost a mark or two for accidentally pressing the wrong answer whilst trying to see the other answers by swiping up and down on my phone
Good basic points
A well put together course to teach basics on dealing with situations and people skills on problems
Really clear, informative and helpful
This user gave this course a rating of 5/5 stars
Good
This user gave this course a rating of 5/5 stars
Very Helpful
I really enjoyed this course and it was very useful in my learning journey. I am looking forward to receiving the next course.