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Its very good and well explained
This user gave this course a rating of 5/5 stars
very informative
This user gave this course a rating of 5/5 stars
A positive course
I love customer service and this course helps me to reflect on my handling of customers and the support I give. I hope I can implement this in my everyday interactions. :}
Very informative and useful
This user gave this course a rating of 5/5 stars
It was clear and comprehensive
A good refresher course as even though I am working from home I still interact with learners and staff from a variety of departments every day.
Simple but Effective
A lovely introduction to customer service covering all of the essential, basic pointers.
Informative learning
This user gave this course a rating of 5/5 stars
It was easy to watch and understand
It was informative and explained everything fully.
Good Advice
This user gave this course a rating of 5/5 stars
Ideal for anyone in customer services
This is a good well presented course. It is relatable for office and field based staff also telephone and customer facing roles.