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basic but good
This user gave this course a rating of 4/5 stars
Brilliant
V.good
It’s really good.
The customer service is really good because you get to find out more information about the customer service and how to deal with different situations.
Basic knowledge
This user gave this course a rating of 3/5 stars
Easy to follow, slides well presented
Useful information taking on board
This training course is very useful
This training course is very useful for the beginners . All the information will help a person who is attach with costumer service. The presentation was very simple and meaningful. Overall It’s a good training course.
Ok
This user gave this course a rating of 5/5 stars
Why star ratings?
Very basic
Succinct, personable and realistic
Pitched at the right level without being condescending. Key points were memorable because of succinct delivery method and recapping. Would recommend for any level.
Bit long winded
Overall good info but long winded introduction