Loading reviews…
Great
Brilliant course helps me a lot to learn more skills
Very useful pointers.
I could not get the sound to work but was able to follow the course by reading the subtitles. I would have preferred the sound. I have been in my current Reception post for approximately 7 years and you can find you take customers for granted. This course was a good reminder to reinforce how important my role is. A really pleasant refresher. It would have been good to see a more diverse ethnic mix reflected in the cast.
This training does not fit our role
I am sure that this training is good for persons who work for companies selling a product. I completed the training because it is mandatory, however, I don't feel that it fits with our role as offender managers within Probation. Some pieces such as good communication are helpful, however, this is something every offender manager demonstrates with all persons using the service.
Easy to follow. Very clear
This course is just long enough to hold your concentration and very concise. Easy to follow although some of the questions at the end have obvious answers whilst others need more thinking about.
Clear and easy to understand.
A fresh approach and good constructive advice to follow.
Basic
Reasonable introduction to customer service however, is generic and basic.
Perfect information about customer
This user gave this course a rating of 5/5 stars
Forced into the course
Forces to do the course have a driving licence, and asbestos certificate, cscs card, dont understand the reasons for this course, apart from me having to do it in my own time, in thd short time ive worked for you this test answers dont apply to everyday working systems
Very useful
This user gave this course a rating of 5/5 stars
This user gave this course a rating of 5/5 stars