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Easy to follow. Very clear
This course is just long enough to hold your concentration and very concise. Easy to follow although some of the questions at the end have obvious answers whilst others need more thinking about.
Clear and easy to understand.
A fresh approach and good constructive advice to follow.
Basic
Reasonable introduction to customer service however, is generic and basic.
Perfect information about customer
This user gave this course a rating of 5/5 stars
Forced into the course
Forces to do the course have a driving licence, and asbestos certificate, cscs card, dont understand the reasons for this course, apart from me having to do it in my own time, in thd short time ive worked for you this test answers dont apply to everyday working systems
Very useful
This user gave this course a rating of 5/5 stars
This user gave this course a rating of 5/5 stars
enjoyed this
thinking how I would adopt to use in the workplace felt I could make changes immediately
Very informative.
A well explained course, easy to understand and many useful tips in how to deal with customers (internal and external!).
Interesting & easy to follow
A basic framework for everyone to achieve exceptional customer service techniques.