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Not as scary as I though it would be.
After best part of 30 years I've recently started my first Customer Service position and I'm speaking to customers frequently. This course has helped me understand that I have been doing a Customer Service roll in previous positions without knowing it and understand a better interaction with other departments.
Straightforward and easy to understand.
This user gave this course a rating of 5/5 stars
Good training
About the right level needed as it is up to me, or the trainee to improve.
It’s good to know how a good customer is
This user gave this course a rating of 5/5 stars
Very good
This user gave this course a rating of 5/5 stars
refreshing my memory
This user gave this course a rating of 5/5 stars
It wasn’t as difficult as I thought
There was no misunderstand. The message and questions was direct. It was easy and fun to learn.
excelente
this course is important for all tepe of communication
Gives the right impression.
Very informative and portrays the correct way to deal with any issues.
Very informative and portrays
This user gave this course a rating of 5/5 stars