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Recap of what we know
Its a good recap of what we already know and what is common sense regarding Customer Services
Well organised course.
I really enjoyed the contents in this course, because I found it to be educational and tangible assets to any organisation.
Good course
I enjoyed this element, it was very informative
Good learning pace.
Informative, and a good recap. Great option to be able to pause the videos to make notes. Good pace and informative. Short segments to keep the viewer engaged.
well rounded course
enjoyed the course
Excellent
My training has greatly increased my knowledge and the importance of customer service – I now have more confidence in myself with full competence knowing that I am able to handle any situation relating to customer service.
Really beneficial
I have enjoyed listening to and appreciated the advice given on the Customer Service Training. It has given me lots to think about regarding the work that I will learn to do and will benefit from putting what I have learned into practice.
Very interesting
Very good and gained a lot of knowledge, experience and confidence.
Excellent
Easy to understand & informative.
Very challenging
Very interesting and challenging helps you improve dealing with any conflict to solve problems and maintaining customer satisfaction.