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Very useful infor

This user gave this course a rating of 5/5 stars

Full of information

Loved how informative it was on different aspects

really good and helpfull

This user gave this course a rating of 5/5 stars

Concise and Simple to understand

Very good enjoyed doing the on line course

its ok

all very much common sense. workloads on staff will affect customer service many companies simply do not employ enough staff to make customer service work well. appraisals are used by businesses to supress wages and manipulate staff that is clear and evident appraisals are not used to improve or help staff or service .

good

This user gave this course a rating of 5/5 stars

Too ambigo

I get one you’re trying to achieve with this course but some of the questions are way over complicated and don’t read well to a UK audience.

A positive reminder for all employees

Great, everyone should have this training, we are all representing our company in one form or another. This course is an excellent reminder of how to behave correctly when customer facing, be it by email, teams meetings or face to face.

A few more questions

This user gave this course a rating of 4/5 stars

Extremely interesting

It gives goo tips about how to approach customers